We love to receive follow up communication as to our clients, with comments on their satisfaction and ways to improve our service.

Just some of this feedback includes

Mr and Mrs H. of Mitcham, who write,

"Graham and I were deeply grateful for your marvellous support in the purchase of our

new home……Your professional, proficient handling of what for us would have been a highly stressful was a huge relief.  Our sincere thanks again, God Bless."

Sue from Kew Wrote

"I want to thank you personally for all your help and advice over the sale of my home.  It

was reassuring to know I could rely on your advice and guidance regarding the price. ….. Thank you for all your work in getting the price, which I wanted."

Ms R says,

"Many thanks for all your help in assisting us to buy on Saturday, Natasha and I are

most appreciative."

Eulalie from Balwyn writes

“The potentially stressful procedure of selling our family home of 25 years was smoothly

and capably handled by Jonathan Shepherd.  He was cheerful, positive, professional

and hard-working.  We can confidently recommend him to look after the sale of your property”.

Peter writes about the sale of his mother’s home

"Thank you and your staff for the wonderfully efficient way you handled the sale of

(mum’s home).  It was good to be in such experienced and capable hands.  Best wishes

for the future and we will certainly have no hesitation in recommending your service to any would be buyer or seller in the future."

Susan W said.

“At all times you were sensitive to the family circumstances, including two of us living


Living interstate, I particularly appreciate the personal attention from our agent.  At all

times I was kept informed on how things were progressing through telephone calls, e-mail and letters.  I was made to feel involved which was important to me as I had grown up in the house.  The family was pleased with the conduct of the auction on the day which realised and excellent price.”